IT Service Management & SharePoint Workflows
Replaced fragmented paper and Teams-message requests with structured IT intake, approvals, onboarding and offboarding workflows.
SharePointMicrosoft 365Workflow design
Read full case study →Projects & Case Studies
A selection of infrastructure, migration, security and service-delivery projects. Each case study explains the challenge, my role, the implementation and the business impact.
These case studies are written at a high level for professional sharing. Company-sensitive configuration, credentials, internal diagrams and security details are intentionally excluded.
Acquisition Integration: Microsoft 365, Files & User Profiles
Led major parts of an acquired company’s migration into the group’s Microsoft 365, file services and domain environment.
Microsoft 365SharePointOneDrive
Read full case study →File Server Recovery & Windows Server Modernization
Recovered data from corrupted virtual disks, restored file services and modernized core Windows Server infrastructure.
Windows Server 2019/2025Active DirectoryVirtual machines
Read full case study →Multi-Office Networking & SD-WAN Enablement
Designed and helped implement connectivity between previously isolated office networks to support centralized administration.
UniFiSD-WANRouting and switching
Read full case study →New Office & Acquisition Technology Rollouts
Delivered network and end-user technology readiness for new locations and acquired businesses.
UniFiSD-WANWi-Fi
Read full case study →Microsoft 365 Account Compromise Response
Individually managed response to a Microsoft 365 account-compromise incident affecting 27 accounts on New Year’s Day.
Microsoft 365Identity and access managementIncident coordination
Read full case study →Server Room Refresh & Storage Capacity Planning
Led a server-room refresh with rack installation, patch-panel rewiring, airflow considerations and new NAS storage.
NAS storageRack and patch panelsServer-room planning
Read full case study →Restaurant Digital Operations: Menu, POS & Online Ordering
Applied technology and operational thinking to improve a restaurant’s menu presentation, point-of-sale workflow and online ordering experience.
POS configurationMenu designOnline ordering
Read full case study →Secure Remote Access with OpenVPN & WireGuard
Configured OpenVPN and WireGuard on the main-office firewall, created user access and deployed desktop VPN connections for staff.
OpenVPNWireGuardFirewall
Read full case study →Cloud Tenant & Workload Migration Architecture
A representative cloud-modernization architecture covering Microsoft 365 tenant configuration, Entra ID, Intune, Azure virtual machines and file-service migration.
Microsoft Entra IDIntuneAzure VMsCloud file services
Explore architecture →