Infrastructure & Systems
Server environments, core services and business file systems.
Windows Server 2019/2025Active DirectoryDNS & DHCPVirtual machinesFile & print servicesNAS & storage planningServer recovery
Technical foundation
Expertise, education & credentials
A joined-up view of the systems I work with, the way I deliver IT and the learning that supports my development.
01 / Technical capabilities
Technology I work with
A practical mix of administration, troubleshooting, deployment and improvement work across a multi-site environment.
Networking & Connectivity
Reliable connectivity and consistent office infrastructure.
UniFi environmentsSD-WAN conceptsSwitching & VLAN planningWi-Fi deploymentMulti-site networkingCabling coordinationCamera integrations
Cloud & Hybrid Infrastructure
Cloud fundamentals and administration concepts connected to day-to-day infrastructure operations.
Microsoft Azure fundamentals (AZ-900)Azure resource and networking conceptsIdentity and access management conceptsAzure virtual machine concepts and workload placementMicrosoft Intune device-management conceptsCloud security, governance and cost-management fundamentalsBackup, recovery and resilience concepts
Microsoft 365 & Identity
Accounts, permissions and collaboration services.
Microsoft 365Microsoft Entra ID, roles and identity lifecycleExchange OnlineSharePoint OnlineOneDriveAccess permissionsUser lifecycleMigration workflows
Security & Service Operations
Reducing risk while making IT support more consistent.
MFA & access policiesPassword practicesAccount compromise responseAccess governanceEndpoint/RMM toolsBackup improvementIT request workflows
02 / How I deliver
Beyond the technology
The work is successful when it solves the business problem and can be supported after implementation.
Project coordination
Plan deployments, sequence work, communicate changes and coordinate vendors.
Operational ownership
Prioritize incidents, support users and look for durable fixes to recurring issues.
Process & documentation
Turn informal steps into clear workflows, repeatable procedures and usable records.
Business-first thinking
Balance reliability, security, usability and cost when evaluating solutions.
Skills describe areas of practical experience and ongoing development; they do not imply expert-level depth in every listed product or technology.
03 / Academic background
Education & professional development
Formal study and applied training that support my day-to-day IT work.
02Completed
Computer Systems Technician – Networking
Georgian College · 2017–2018
Technical foundation in computer systems, networking and IT support.
03Completed
Junior IT Analyst Program
NPower Canada · 2025
Applied learning in technical support, operating systems, networking, directory services and troubleshooting.
04 / Credentials & continuous learning
Certifications & technical training
Grouped by learning area to make the breadth of development easy to scan.
MS
Microsoft & Cloud
- Microsoft Certified: Azure Fundamentals (AZ-900) · Microsoft
- Azure Administration Essential Training · LinkedIn Learning
- Microsoft 365 Essential Training for Administrators · LinkedIn Learning
G
Google IT Support & Security
- Google IT Support Professional Certificate / Specialization
- Technical Support Fundamentals
- The Bits and Bytes of Computer Networking
- Operating Systems and You: Becoming a Power User
- System Administration and IT Infrastructure Services
- IT Security: Defense Against the Digital Dark Arts
- Google AI Essentials
IT
Systems & Platform Training
- macOS for IT Administrators · LinkedIn Learning
- CompTIA A+ coursework/training · Udemy (verify credential status before publishing as a certification)
See the full credential record
Visit LinkedIn for the latest profile details and credential information.
Please confirm exact credential names, issue dates and credential status against your LinkedIn Licenses & Certifications section before publishing. Course completions are identified as training rather than professional certifications where appropriate.